TREE TWINNING "I'm pretty chuffed there are trees in Africa I Planted"

Here at FROM Wales, we are happy to offer an exchange or refund policy for items that are unwanted or faulty. The full priced items must be returned to us in original condition and packaging, within 14 days.

Please email or phone us before sending any goods back, so we know to expect it. Return postage is the responsibility of the customer. We strongly recommend you return any items via recordable post, as we can not be held responsible for any return items that go missing.

If you require more information, please contact our customer service team on +44(0)1994 758146 or joe@fishermansrest.net

Our returns address is:

FROM Wales, Glenavon, Meidrim, Carmarthenshire, SA33 5QL

In the unfortunate event of goods arriving damaged and/or faulty, please contact us immediately on +44(0)1994 758146 or joe@fishermansrest.net

Please note the customer is responsible for the cost of the return journey.

Hopefully we have made returning your item simple, however, if you have any further questions regarding the return of your item or have any feedback that would make your shopping experience easier, please do not hesitate to contact our customer service team on +44(0)1994 758146 or joe@fishermansrest.co.uk

It is our normal practice to dispatch within 24 hours of purchase date Monday - Friday.   All products will be sent 1st Class Royal Mail.  

Shipping is £2 for one bauble and £4.45 for two or more bauble's purchased.

Please order early to ensure timely delivery before Christmas. Please allow extra leeway at times of peak demand such as in the run up to Christmas.

It is your responsibility to ensure that your delivery address and delivery instructions are as accurate as possible.

If you wish to place orders to more than one delivery address, you will need to place separate orders per address.

Unfortunately, we are not able to deliver to areas outside mainland Great Britain.  If you accidentally place an order for an area outside mainland Great Britain, we will contact you to arrange a full refund as we will be unable to fulfil the order.